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Help patients understand their lab test results

Clear interpretations and ongoing guidance help your patients stay healthy, detect issues early, and identify life-threatening conditions.

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Our Impact

  • 2.5 M+

    lab test interpretations delivered

  • 99.5%

    patient satisfaction 2

  • 74.2

    Net Promoter Score for the service 3

How does Labplus help your patients?

RESULT INTERPRETATION

A certified medical device, not an AI chatbot

When patients receive raw lab results, many turn to online sources and AI chatbots for answers. Such tools aren’t medical devices. They can make errors, lack human supervision, and offer no direct contact to medical personnel.

LabTest Checker by Labplus® provides a clinically validated alternative that helps patients understand their results. Should they have any questions regarding their interpretation, they can receive an answer from our Medical Team – typically within hours.

A composite image shows a smiling woman with dark hair looking down at some papers, probably in a kitchen or home office. Overlaid on the image is a large, white, rounded rectangle containing a patient testimonial: "I am impressed with the test results descriptions, the list of suggested follow-up tests, and the ability to contact you regarding interpretation.100% would recommend. Patient 1053695."

TRIAGE

Helps identify health
issues early

LabTest Checker by Labplus® classifies results by urgency level: from immediate medical attention to routine follow-up or no contact necessary. First, it screens for critical values requiring immediate attention. Then, it performs an in-depth analysis with a personalized medical context.

With 100% sensitivity for life-threatening conditions1 and 92.3% for urgent cases1, the system supports timely response to emerging health concerns. Patients receive clear guidance on when to seek medical care alongside a suggested timeframe.

A composite image shows two smiling elderly adults, one wearing glasses, looking at a laptop. Overlaid on the image is a large, white, rounded rectangle containing a patient's testimonial: "The very specific and easy-to-understand analysis of tests calmed my anxiety by explaining why the result, despite being above normal, shouldn't immediately indicate disease and why I need to repeat the tests because I prepare for them incorrectly. Patient 1096943."

PREVENTION

Personalizes preventive screenings based on context

Preventive care is easier to manage when patients know what tests they should be doing—and why. LabTest Checker by Labplus® matches answers from the patient’s medical questionnaire with relevant screening tests based on medical guidelines, recommending follow-up testing in 79% of cases⁴.

This creates natural engagement: 70% of patients report increased willingness to undergo preventive testing more frequently⁵, supporting ongoing health management beyond single lab visits.

 

A composite image shows a smiling woman with dark hair looking at someone, probably a healthcare professional, whose arm and clipboard are visible in the foreground. Overlaid on the image is a large, white, rounded rectangle containing a testimonial with the following text: "It's good to have your test interpretation doner regularly, so you can stay up-to-date on your health status. Patient 972151."

PRODUCTIVE CONSULTATIONS

Helps patients arrive better prepared

LabTest Checker by Labplus® provides patients with clear explanations before their appointments. For patients with follow-up questions, our medical team responds within hours. As a result, 92% report feeling better prepared for their medical consultations6.

Additionally, 21.1% of patients don’t need a consultation at all7 — they receive self-care guidance that’s sufficient for their situation.

This preparation means physicians spend less time explaining what numbers mean and more time on clinical decisions. Clinical validation demonstrated that this approach can reduce clarification-focused appointments by up to 41.6%¹.

A composite image shows a person's hands resting on a document with colorful charts or graphs. Overlaid on the image is a large, white, rounded rectangle containing a testimonial with the following text: "Thank you very much for the opportunity to have my lab test results interpreted [via LabTest Checker by Labplus®]. This way, I don't have to search the internet for descriptions of my results. Patient 931353."

How does the Personal Health Report look like?

  • The first section presents a health assessment based on lab test results and a medical questionnaire, clearly indicating normal values and concerning deviations using color coding and symbols. It prioritizes recommendations and specifies the urgency of medical consultations and/or follow-up testing.

  • The comprehensive analysis of test parameters is categorized as abnormal results, minor variations, and normal values. Each parameter displays the measured value, laboratory reference range, and clinically validated interpretation. Thanks to this section, your patients can understand what these results mean for their health.

  • Delivers personalized next steps, prioritized by medical urgency. It includes medically appropriate follow-up test recommendations, suggested timeframes for medical consultations, and long-term preventive screening plans. These suggestions are precisely tailored to the patient’s specific health profile and needs.

  • Includes answers to FAQs, intuitive options for ordering recommended tests, and direct access to medical specialists who respond to patient questions within just a few hours. The entire report can be downloaded as a PDF, making it easy for patients to reference or share with their healthcare providers.

  • Icon showing a man in front of a blackboard

    Adult patients only

    LabTest Checker by Labplus® is intended for adult patients, excluding pregnant women.

  • Icon representing a stethoscope next to an icon representing a heart with the heart rate displayed inside it.

    Interpretation, not diagnosis

    A medical device designed to analyze health status, not to diagnose, treat diseases, nor replace a physician.

  • Icon showing a head turned to the left, with a single gear inside it.

    No black-box AI used

    We DO NOT use any publicly available LLMs, since they lack transparency and introduce risk in a medical setting.

  • Legal document with aligned text without words, with a pen signing the last line. There is a stamp in the lower left corner of the document.

    GDPR compliance

    Patient data protection is prioritized and adheres to all legal and regulatory requirements under GDPR.

Patients' perspective

  • “The test results really reflect my current health condition, and the comments explaining the results are a real novelty for me (it’s great!), because they help me better understand my health issues and take the right steps by following the given recommendations.”

    Patient 1046206

  • “Thank you for the interpretation – I feel more at ease now. The Internet isn’t a good source for interpreting test results. If the results are concerning or unclear, as in this case, it’s better not to research on your own. Best regards and once again, thank you.”

    Patient 903890

  • “This interpretation definitely helped calm me down in my case. At a time when it’s difficult for me to get an appointment for a doctor to interpret the results, I already know something thanks to this explanation. I recommend it.”

    Patient 985210

See all patient stories