Frequently asked questions
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Guide your patients through an ongoing healthcare journey, increasing their Lifetime Customer Value (LTV).
Trusted by leading labs
2.5. M+
lab test results interpretations delivered
99.5%
patient satisfaction rate 3
74.2
Net Promoter Score (NPS) for the service 4
When patients collect their results online on your website, they’ll see a clear “Interpret Results” button. After clicking, they’re directed to a consent page where they can agree to data processing. We currently interpret a comprehensive range of 100+ commonly ordered lab tests.
Next, patients answer health questions. This context is crucial to evaluate and interpret their results properly. The dynamic survey intelligently adjusts based on previous responses, exploring key areas like symptoms, medications, risk factors, and medical history. This personalized questionnaire typically takes 2-5 minutes.
Transforms raw lab test results into actionable health guidance. From a clear summary with triage and detailed analysis of test values, ranges, and clinical indicators, to a Health Plan with specific timeframes, patients receive an easy-to-understand overview of their health status.
We empower patients to take immediate action on their recommended next steps. They can order follow-up tests directly, consult with our medical specialists (response within hours), and know exactly when to schedule their next physician consultation. The report can be brought to such a visit, since it’s downloadable as a PDF.
BUSINESS GROWTH & VALUE
Discover the most important benefits of partnering with Labplus, and use our Revenue Growth Calculator to estimate the actual business value we can provide you with.
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INNOVATION & DIFFERENTIATION
Position your organization as a leader in digitalization and patient care. Learn how using our solution can differentiate you from competitors, resulting in gaining a real market advantage.
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HEALTHCARE EFFICIENCY & ACCESSIBILITY
LabTest Checker by Labplus® explains test results in an easy-to-understand way and provides your patients with recommendations for what to do next.
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Learn more about our solutions
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We currently provide interpretation for 100+ commonly ordered laboratory tests.
We continuously expand the list of supported tests and parameters based on our partners’ needs and patient demand.
The complete and regularly updated list of covered tests is available here.
LabTest Checker by Labplus® is a clinically validated Class I medical device built on a fundamental principle: effective lab test interpretation requires medical context.
While some solutions rely on color-coding abnormal values or providing generic information, we collect comprehensive medical context through a questionnaire before interpreting results—including diagnosed diseases, symptoms, medications, supplements, and risk factors.
This approach ensures interpretations account for each patient’s individual situation. With this complete picture, we deliver personalized recommendations and next steps.
Yes, our medical software is fully compliant with all relevant data protection and medical device regulations within the European Union.
Our commitment to accuracy and performance is unwavering, with validation processes specifically tailored to the regulatory environments and clinical standards of each market we serve.
Yes. We offer fast, secure, and seamless integration with your existing LIS — typically completed within 8 days.
What are the benefits?
The bootstrapping meeting is an initial consultation where we discuss all aspects of launching LabTest Checker by Labplus® in your system. The meeting can be conducted online and typically lasts no more than 2 hours.
Our interpretation is shaped by each patient’s unique health profile, collected through a medical questionnaire.
How it works:
This medical context directly informs urgency classification, result interpretation, and test recommendations—ensuring clinically relevant guidance for each patient.
Our clinical validation demonstrates exceptional performance in patient safety and practical healthcare delivery. What matters most is that we never miss critical conditions.
The Medical University of Silesia conducted the clinical trial in collaboration with a University Hospital, and the study compared the triage accuracy of LabTest Checker by Labplus® with the expertise of experienced physicians.
Key results:
Clinical validation results are published in JMIR Medical Informatics (2024;12:e57162). The summary can be found here.
We take patient privacy very seriously and do not collect any personally identifiable information to perform the interpretation.
Read Privacy Policy Part B to learn more about the process.
As a medical entity providing a medical service, we take full responsibility for the accuracy and safety of our interpretations.
We proactively analyze all cases to continuously refine our models and enhance the accuracy of our service.